|
|
FAQ's
|
|
Q. You are in Canada. What is involved in shipping to
the US?
|
|
A. Most products are NAFTA friendly, so they pass
through the border easily. Contact us for more info
on the products you are interested in; we'll advise
you on whether the product is NAFTA friendly or not.
|
|
Q. How do you do embroidery design, what kind of
artwork do you need, how much will it cost, and how
long will it take?
|
|
A. A design is digitized in a specific embroidery program
by plotting different types of stitches to create your
design. Designs usually run between $15 - $20 per
thousand stitches. We can create a great quality,
smooth running design for less than that! Designs
generally take 24-48 hours to create.
|
|
Q. What format do you need my logo in? I have my logo
on disc for printing - can you use that?
|
|
A. The format we need is a .dst file. It is a format specific
to embroidery and must be creating using an embroidery
program, which involves creating your logo in stitches.
We can convert most common file formats to stitches
using our software.
|
|
Q. If I have previously had embroidery done, can you
use the embroidery disc that is at my previous
supplier?
|
|
A. If you paid for the disc, it's yours. Yes, we can use
it, and your previous supplier should be able to
email the file to you.
Please note: you will not be able to open the file,
but you can forward it on to us.
|
|
Q. How much is a silk screened T-shirt?
|
A. The factors that determine the cost are:
- number of t-shirts
- colour of t-shirts
- number of locations of imprinting
- number of colours in imprint
A positive and a screen must be made for each colour
of a design, therefore 4 colours = 4 positives & 4
screens. Artwork can be created for you, or you can
supply camera-ready artwork.
|
|
Q. How much is an embroidered T-shirt?
|
A. The factors that determine the cost are:
- number of t-shirts
- colour of t-shirts
- number of embroidery locations
- number of stitches in your logo (we can estimate
this when we see your logo)
Embroidery costs are based on the time it will take to
sew your design, which is determined by the number
of stitches. A digitized embroidery disc is usually
required, which we can also create and supply.
|
|
Q. How are your garments different from those I buy in a
department store?
|
|
A. The garments we use are made to be used in the
corporate world, which means that they are worn
every day & washed often. Retail garments are not
meant to stand up to this kind of heavy wear and use.
|
|
Q. What forms of payment do you accept?
|
|
A. Cheque, cash, VISA or MasterCard.
|
